Frequently Asked Questions
- General
- What is WowGoldBiz.Com?
- Who uses WowGoldBiz.Com?
- What are the issues surrounding virtual trade?
- Does trading virtual currency go against the Terms of
Service of my game?
- Buyer
- Why should I buy on WowGoldBiz.Com?
- Who am I buying from?
- How much can I buy on WowGoldBiz.Com?
- Why is buying on WowGoldBiz.Com cheaper than anywhere else?
- Why do you list prices for other sites?
- Why should I register on WowGoldBiz.Com?
- How do I make a purchase on WowGoldBiz.Com?
- Why does the price of currency change all the time?
- Do you offer price protection?
- How long does delivery take?
- How is delivery accomplished?
- How do I check on the status of my order?
- What happens if the seller doesn't deliver my gold?
- What payment methods do you accept?
- How can I be sure that my currency will be delivered?
- Why do I need to verify my phone number when I buy on
WowGoldBiz.Com?
- How are WowGoldBiz.Com Seller Ratings determined?
General
What is WowGoldBiz.Com?
WowGoldBiz.Com is the world's first company devoted to enabling
global Merchant2Gamer (M2G) trading of virtual currencies. Our
mission is to create a fully transparent marketplace that allows
gamers to trade with other gamers. Visit the About Us section of our
website to learn more.
Is using WowGoldBiz.Com safe?
Yes! We utilize the latest in encryption and fraud-prevention
technology to ensure that the WowGoldBiz.Com marketplace is clean,
safe and hassle-free. Making WowGoldBiz.Com a safe and trustworthy
trading platform is our team's #1 priority. We have developed unique
escrow and rating systems to protect both buyers and sellers.
Additionally, our WowGoldBiz.Com Good Merchant Guarantee gives
buyers the extra assurance of knowing that we fully back every
transaction.
Who uses WowGoldBiz.Com?
WowGoldBiz.Com users are gamers who wish to buy virtual currency
and gamers who have currency to sell. Millions of gamers buy virtual
currency. They do so for many reasons including to avoid repetitive
and "grinding" tasks, to catch up with in-game friends and in
general to get more out of their gameplay time. WowGoldBiz.Com makes
it possible for these gamers to trade with each other rather than go
through the currently prevailing model wherein large companies
aggregate gold and resell it at a significant mark-up. We call this
revolutionary approach M2G or Gamer2Gamer trade. We think by
enabling Gamer2Gamer commerce we allow more of the value of virtual
trading to remain in the gaming ecosystem.
What are the issues surrounding virtual
trade?
Virtual trade or real-money trade (RMT) has been taking place for
years. There is some controversy as various game publishers don't
condone virtual trade while other game publishers actively encourage
trade. While we acknowledge and respect the ownership rights of game
publishers and developers, we believe gamers have the right to trade
with one another. WowGoldBiz.Com's Gamer2Gamer exchange brings
transparency and equality to what previously was often seen as an
underground activity.
Does trading virtual currency go against the
Terms of Service of my game?
Secondary markets can not exist where trade between players is
not possible. Some game publishers, however, do not want real money
associated with these trades and prohibit users from doing so in
their Terms of Service. These publishers may take actions such as
confiscating goods, suspending and/or banning accounts involved in
virtual goods trade. You should review your game's Terms of Service
in detail to learn the policies of your game publisher and the risks
that might be involved.
Why should I buy on WowGoldBiz.Com?
Buying virtual currency on WowGoldBiz.Com is easy and safe. We're
so confident that WowGoldBiz.Com prices are lower than anywhere else
that we publish the average internet price of the virtual currency
available in our marketplace. And because WowGoldBiz.Com is the only
Gamer2Gamer marketplace in the industry, you have the opportunity to
buy directly from another gamer, at a lower price. If you want to
check out today's prices, click to see current offers.
Who am I buying from?
You are buying from individual gamers and professional sellers.
Remember, WowGoldBiz.Com merely facilitates trade between two
parties — sellers and buyers. Sellers set prices and delivery times
for their goods. At any point, you can also choose to become a
seller as well as a buyer.
How much can I buy on WowGoldBiz.Com?
WowGoldBiz.Com uses a buyer leveling system that rewards
buyers that build up a purchase history on WowGoldBiz.Com. All
buyers start at Level 1 with a purchase limit of $100 USD.
Why is buying on WowGoldBiz.Com cheaper than
anywhere else?
WowGoldBiz.Com has built a marketplace where many sellers compete
for your business. By creating an open and transparent marketplace
individual gamers are on equal footing to professional sellers
thereby increasing price competition. Additionally, by connecting
buyers directly to sellers, we are eliminating the middleman, making
it possible to purchase currency at a cheaper price. Our promise to
you is to deliver as much transparency as we can even if you choose
not to buy on WowGoldBiz.Com. To help you make the best purchase
decision, we even publish the average Internet price for the
currency of your choice.
Why do you list prices for other sites?
We crawl a number of retail sites to provide our visitors with an
accurate view of pricing in the market; these sites neither provide
their pricing data to us directly nor pay us to list them. In some
cases we may collect referral fees from listed sites, but we do not
restrict our listings to sites that offer such programs. At any
given time one of our sellers may or may not have the best price in
the market, but part of our objective is to be your first stop when
shopping for virtual currency. All external price data is labeled
with an indication of how recently it was retrieved from the target
site.
Do you charge service fees?
There is no fee to list currency for sale on WowGoldBiz.Com, and
there are no fees at all to buyers. We do charge a 10% commission to
sellers at the time that their currency sells.
Why should I register on WowGoldBiz.Com?
Anyone can browse the WowGoldBiz.Com marketplace but only
registered users can buy. This is necessary to protect buyers and
sellers from fraud. Even if you don't intend to buy or sell today,
registering is the only way to ensure you get price alerts, updates
on services and other helpful services from WowGoldBiz.Com. You will
also get access to exclusive promotions and sweepstakes.
How do I make a purchase on
WowGoldBiz.Com?
Making a purchase on WowGoldBiz.Com is fast, easy and secure.
Step 1: Start on the WowGoldBiz.Com home page by selecting the
game in which you wish to buy virtual currency.
Step 2: Next, you will be prompted to select the realm (or
server) where you play, and your faction if appropriate.
Step 3: You will then be prompted to select a currency quantity
and delivery period. You'll notice that prices vary based upon
quantity, delivery time and Seller Rating.
Step 4: Select the offer which is right for you and add it to
your cart. When you're done shopping and are ready to checkout you
will be prompted to register for a free WowGoldBiz.Com account. You
will then be asked for your game account information so that the
seller can deliver the currency directly to your in-game account.
The whole process only takes a few minutes.
Why does the price of currency change all the
time?
WowGoldBiz.Com doesn't set price. We don't buy currency or sell
currency. The fact that prices may vary is a function of supply and
demand and reflects the behavior of buyers and sellers.
Do you offer price protection?
Yes. There are no hidden fees and additional cost when you buy
currency. The price you see is the only price you will pay. Sellers
are not allowed to add any additional fees or charges. So the price
you see is the price you pay. We guarantee it.
How long does delivery take?
Delivery can take anywhere from two hours to seven days,
depending on the delivery time you chose. As a buyer, you determine
the delivery time that best suits your needs and budget. Shorter
delivery windows usually will be more expensive than longer delivery
windows.
How is delivery accomplished?
Once currency is selected and paid for, we put your funds in
escrow and notify the seller that he should deliver the currency to
you within the timeframe you selected. The delivery of the currency
will happen either through in-game email or through some other means
depending upon the game. It is the seller's responsibility to
deliver the currency to you and we do not release your money to the
seller until delivery has taken place. In the unlikely scenario
where your currency is not delivered or is late, the seller's rating
will decrease and in certain situations he may be banned from the
marketplace. WowGoldBiz.Com will then refund your money or ask
another seller to fill your order.
How do I check on the status of my
order?
After you've placed an order for gold you will receive an email
confirming your purchase. You will also receive an email when
delivery has taken place. Please note that for some orders sellers
will fulfill their order by increment, so you may receive more than
one email within the allotted time window. At any time if you have a
question about the status of your order you can visit your purchase
history on your WowGoldBiz.Com account page.
What happens if the seller doesn't deliver
my gold?
Sellers won't be paid and won't maintain a good rating unless
they deliver all your currency within the time allowed. The seller
has the full duration of the time window you selected to complete
delivery of your currency. If this window has expired and you have
not received all your currency then you will be refunded the amount
that you have not received. If the seller is not able to complete
your delivery, you are protected by the WowGoldBiz.Com Good Merchant
Guarantee. Buyers can file a claim with WowGoldBiz.Com after which
WowGoldBiz.Com will refund the money. Please note that buyers who
initiate a chargeback with their credit card company or Paypal
rather than using the WowGoldBiz.Com claim process may be banned
from buying again in the WowGoldBiz.Com marketplace.
What payment methods do you accept?
The WowGoldBiz.Com uses PayPal to transfer payment from buyers to
sellers. PayPal is the global leader in online payment processing.
Visit the PayPal site to quickly set up an account if you don't have
one already.
How can I be sure that my currency will be
delivered?
Making WowGoldBiz.Com a safe and trustworthy trading platform is
our team's #1 priority. We have developed unique escrow and rating
systems to protect both buyers and sellers. Additionally, our
WowGoldBiz.Com Guarantee gives buyers the extra assurance of
knowing that we fully back every transaction — and will either
provide a refund or the desired currency in the event of seller
default. Note that sellers are only paid upon the successful
completion of a trade. If you do need to resolve an issue please
proceed using our dispute mechanism process.
Why do I need to verify my phone number
when I buy on WowGoldBiz.Com?
WowGoldBiz.Com goes to great lengths to create the safest
marketplace for both buyers and sellers. To protect you against
cases where an unauthorized person might use your information to buy
currency, we request your phone number so that we may verify with
you your purchases. Your number is used only for order and user
verification and your personal information is never sold, rented or
made available to outside parties, including sellers. We will not
use your phone number for telemarketing or other reasons beyond
verification of your order. Click here to see WowGoldBiz.Com's
Privacy Policy.
How are WowGoldBiz.Com Seller Ratings
determined?
Seller Ratings take into account the number of successful
transactions that a seller has had and how recently those
transactions occurred. A seller's Seller Rating is meant to be an
overall estimate of the seller's reliability not just a reflection
of their sheer number of transactions. In this way WowGoldBiz.Com
encourages sellers to perform at their highest level of service.
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